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Service and support

INDEXPROM service timely provides continuous operation of equipment, which has a positive effect on the factories’ production processes. Main task of our service specialists is to perform quality service and replace wear parts just in time, to prevent equipment breakdown.

In any industry INDEXPROM performs:

– identification of problems and finding solutions for them;
– new equipment installation;
– assembly of manufacturing devices;
– installation and start-up of the assembled equipment;
– service to modernized facilities;
– repair of foreign equipment and machinery.

Main advantages of INDEXPROM services and support:

• Professionalism. Service personnel consists of highly qualified and experienced specialists, able to find solutions even for difficult and non-standard situations.
• Complex approach. Our specialists not only disassemble old and install new equipment; they perform commissioning within a short time, which considerably reduces losses due to equipment downtime. They can update operating equipment if needed.
• Quick work. Technical service personnel performs installations, commissioning and overhaul of equipment; warranty support, service maintenance, as well as scheduled repairs and elimination of equipment breakdowns.
• World level. The company provides servicing for almost all range of foreign equipment and machinery both from their main suppliers and relatively unknown or unknown manufacturers, and doesn’t limit itself to only one type of equipment it provides service to.
• Responsibility. We exercise multi-level control over service quality.
• Training to your employees. Our specialists provide training to our clients’ employees in equipment operation rules; they identify deviations from these rules and consult on how to eliminate minor failures that don’t require much expertise.
• Components delivery. The company quickly delivers all necessary spare parts and repair kits.

Service solutions by INDEXPROM

INDEXPROM service department helps our customers to solve not only technical problems with various devices, but also individual ones, related to production technology and adjusting equipment to specific needs of a company.

Thanks to cooperation with INDEXPROM in terms of equipment delivery and its servicing, you’ll reduce operational costs and significantly lower costs for equipment modernization and maintenance.