INDEXPROM fulfils its warranty obligations with due care and properly. We are a reliable service, our key specialization is maintenance and repair of equipment in Russia.
Excellent quality of service is provided by:
• deep and constantly updated knowledge and experience of our specialists;
We spent much effort to make cooperation with us easy and simple for our clients. Warranty service terms are always fulfilled, and technical support of equipment is performed quickly and with due diligence. Repair is performed by experienced personnel from mobile brigades or service centers.
Warranty service of equipment
Main task of a service centre is to provide quick, reliable and high-quality technical support to production companies. Features and advantages of warranty service:
• If there is a warranty service agreement, equipment repair is performed immediately.
We not only fix problems, but we study each warranty case in details and with care. After the failure investigation we take preventive measures: we change installation technology, give detailed recommendations to manufacturer etc. This allows to continuously improve quality of our services.
Repair and service are performed by qualified and competent specialists who underwent special training. Due to their knowledge they can identify failures in no time and fix them in the safest and quickest way. Spare parts are always available at our warehouse, that’s why we don’t spend time on waiting for delivery.