Regardless of scope and complexity of the order, INDEXPROM will provide high-level safety of shipment and flawless management at all forwarding points. Due to the properly organized logistics processes we can guarantee full safety of your cargo up until it reaches its destination. We consider it important to ensure safety along the whole delivery chain, by excluding associated risks, traffic standstills and other circumstances.
INDEXPROM creates all conditions required for safe shipment of equipment across the whole Russia:
• confidentiality of agreement and secure storage of customer’s data;
Over the years of our work we gained a reputation of a reliable partner by selecting, manufacturing and delivering equipment on individual projects.
INDEXPROM – operation without losses
Regardless of priority, all requests are processed and forwarded to the manufacturer on the day of their receipt; If the request is inaccurate or lacks of any important data, we’ll contact you and won’t ignore the request. If needed, we’re ready to consult you, to help in selecting proper equipment, to help you file the request.
Everything’s’ under control
INDEXPROM doesn’t use third parties’ services and uses their own financial mechanisms. Thus we ensure quick, reliable and safe payments, as well as adequate currency conversion. We also don’t use intermediaries when purchasing equipment. Industrial products from Europe, America and Asia are purchased through our European office.
Possible delivery options
Our clients may pick up their order at our German office, or at St. Petersburg or Moscow warehouses. As an option we can also perform delivery to a shipment company terminal or to your office door.
Reliable service from professionals
We offer favourable terms of warranty service. Thus, if the failure cause is unclear, we repair equipment under warranty. We also offer several options of warranty service, including extended agreement. Equipment maintenance is performed either by service centre specialists or by a special mobile brigade. This enables quick response to a call and reduces equipment downtime.